FAQs


Measuring your artwork?
We require the width and the height of your artwork in inches. You need to flatten your artwork and enter the size in inches to the nearest decimal or fractions.
Example: If the size of your artwork is 15” wide x 20” high you would have to mention 15” X 20”

Which is the largest size that you frame?
The maximum size mat we use online is 40” x 40”.  If you have a bigger size, you can visit - ARA Frames in Mumbai. We would love to help you out with the same. We have framed artworks which are larger than 20 feet too. Pretty awesome, right?

What is the quality of your frames?
We use materials only sourced by ARA Frames.
Mouldings: 100% Wood & Metal Mouldings. We do not use plastic/fiber/PS due to its negative environmental and health effects and shorter shelf life.
Matboards: Mats are the most important element in framing. They protect and enhance an artwork. All our mat boards are conservation grade. Conservation mats are 100% acid-free and lignin-free. These mats are approved by Professional Picture Framers Association (U.S.A.) & The Fine Art Trade Guild (U.K.) regulation standards.
Glazing: We currently use Clear Acrylic and Ultra Vue 70® glazing for our online store. Ultra Vue glazing is 99% anti-reflective and protects the artwork from 70% U.V. radiation. 

Where do you ship?
We currently ship across India.

Do you ship Internationally?
If you want us to ship to an international location, kindly e-mail us on support@framebazaar.com. We will assist you with packaging & logistics.

Do we have to pay for shipping?
You only need to pay a basic shipping rate of ₹150 for orders below ₹1000. Orders above ₹1000 are shipped for free. 

How much time will it take for you to ship my frame?
Every frame is custom made and shipped from the framebazaar.com factory in Mumbai. We have all the materials in stock and your frame is surface shipped within 24-48 working hours. In case of any delay, a representative from framebazaar.com will get in touch with you.

Can you expedite my order for shipping?
Yes. We can ship by air. Kindly contact us for the same. We will revert with express shipping charges. 

What is your 7-Day Replacement Guarantee?
We request you to inspect your frame once you receive it, if you feel that your frame is damaged you can send us a photo or video of the same on support@framebazaar.com with your order number as the subject line. We will inspect the same and arrange for a replacement immediately.

Do you offer refunds?
Every frame at framebazaar.com is a custom made frame and we cannot offer refunds. Kindly check our refund policy on - https://framebazaar.com/policies/refund-policy

What do you frame?
At framebazaar.com we currently frame any artwork that is made on paper which includes prints, posters, paintings, photographs or drawings. If you want to frame an object, you can visit ARA Frames in Mumbai and the team there will definitely help you out.

How do I ship my painting or poster to you for framing?
Great question! Kindly note that if you are framing a painting/poster/limited edition you need to first enter your artwork dimensions, upload a photo of your artwork (optional), select the frame matching your artwork and checkout. You can ship your painting on canvas to us. We will frame it as per your specifications. 

My canvas is already stretched, how do I frame it?
Every canvas is re-stretched and framed at framebazaar.com using our treated wood which does not bend and then framed with the moulding that you select.

How do I frame my prints on paper?
Kindly click on Start Framing > Frame Your Artworks > Enter your print size. We will send an empty frame with instructions on how to insert your artwork inside the frame. 

Do you’ll print?
Yes. We do. We print on an Epson Fine Art Printer.

What paper options do you have?
We only print on Archival Matte Paper & Premium Matte Canvas Paper.

Archival Matter Paper is 240 GSM textured paper. It gives a beautiful look with no glare. It is ideal for black and white photos.

Premium Matte Canvas Paper is a 400 GSM premium polycotton canvas which is varnished and treated once printed. 


Do I need to upload high quality pictures for printing?
Yes. It is essential that your picture is at least 150 dpi at printing size. A higher resolution is always better and our team would be printing the photo at the size you have ordered. 


Is it necessary for my artwork to have glazing?
No. Glazing is not an option when framing paintings but it is necessary to have glazing when framing an art on paper. The glazing protects the artwork from humidity, dust and U.V.


What is the difference between Clear Acrylic and Museum® Glazing?
Clear Acrylic: Clear acrylic that allows reflection.
Museum® Glazing: 99% Anti-Reflective & 99% U.V. Resistant

Why do you ship with acrylic and not glass?
Glass is fragile and breaks in transit. Acrylic is expensive than glass but it is stronger and protects your artworks for years to come.

Do you take up corporate projects?
Yes. We do. Kindly e-mail us with your requirements on hello@framebazaar.com to know more. 


Can I sell my artworks on www.framebazaar.com?
Thank you for showing interest to work with us. You can mail us on - hello@framebazaar.com with your artworks and a representative will get back to you.